NCKP 2019 Frequently Asked Questions
When will I receive my registration confirmation? You will receive an automated email confirmation and emailed receipt of your payment immediately upon submitting your form online. The Frances Clark Center for Keyboard Pedagogy will appear on your card statement.
I have completed my NCKP registration. What do I do next? Your registration does not include hotel reservations or airfare, so please make those arrangements as soon as possible. You will receive NCKP updates by email with important information about the conference. Follow us on Twitter, Facebook, and join our email list.
How do I make hotel reservations? Please make your hotel reservations directly with the Westin Lombard Yorktown Center by clicking on this link OR by calling toll-free 888-627-9031. Be sure to specify that you are attending the National Conference on Keyboard Pedagogy when you make your reservation--even if you are using reward points. It is best if you use our full name when making hotel reservations by phone rather than the abbreviation NCKP.
Which airport should I use? There are two International airports that serve the Chicago area. O’Hare International Airport is about 17 miles from the Westin Hotel, and Chicago Midway Airport is about 24 miles from the hotel.
What about ground transportation? The Westin Lombard Yorktown Center does not provide airport transportation but the concierge can assist you with options and reservations. We recommend the following commercial services for transportation between O'Hare, Midway, and the Westin.
How can I find a roommate? Check out the event page on Facebook, created by NCKP, to help attendees coordinate with others who would like to share a room: https://www.facebook.com/events/252931498954043/ Please note that NCKP assumes no liability for providing roommates. Compatible arrangements are the sole responsibility of individuals.
Can I bring my family member or friend to NCKP? Family members and friends are welcome to attend NCKP sessions and visit the Exhibit Hall if they are registered participants. Exceptions are granted for those that have family and friends performing in concerts or teaching demonstrations. Evening recitals are free and open to the public. Your NCKP 2019 badge must be displayed to enter all sessions and areas of the hotel where sessions are being held.
Can I get a refund if I can’t attend the conference? Cancellation of registration, submitted in writing to NCKP and emailed on or before July 1, 2019, will be honored with a full refund less a $50 processing fee. Prorated refunds for cancellations after July 1, 2019 may be made at the discretion of the Board of Directors.
When I arrive at the conference what should I do? Please check in at the NCKP registration booth, where you will receive your program book, name badge, and other registration materials.
How can I access the conference schedule? Click here to view the conference schedule.
What assistance do you provide for persons with disabilities? The Westin provides full accessibility for disabled persons. For more details, please visit the Westin Hotel Website. NCKP is unable to provide assistance for the hearing impaired and sight impaired.
Is parking free at the Westin? Yes, parking is free at the Westin, whether you are a guest of the hotel or not. The only charge for parking is if you choose to use the valet parking services.
What dining options are nearby? The Westin features two restaurants, Holy Mackerell and Harry Caray’s Italian Steakhouse. The Yorktown Center: The Shops on Butterfield, a short 5-minute walk from the Westin, has several restaurants, from casual options to fine dining experiences. Visit https://yorktowncenter.com/stores/business-category/restaurants/ for more information.
Is it easy to get to Chicago for some sightseeing? Yes! You can catch a train to downtown Chicago from the Lombard Metra Station, about 4 miles from the Westin.